Social media uproar over apparent CVS system outage

Published: Nov. 14, 2017 at 8:47 PM CST|Updated: Nov. 15, 2017 at 5:34 AM CST
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(WAFF) - Customers trying to get prescriptions from CVS on Tuesday have been reportedly told a widespread system outage is impacting the company.

A search on Twitter of #CVS shows a number of upset customers venting about not being able to pick up medication. Most report being told that a system outage will not let prescriptions be filled.

A visit to the pharmacy section of also results in an error page.

CVS did respond to a request for a statement, but claim that prescriptions can still be filled at any location. Customers experiencing issues are being asked to call 1-800-SHOP-CVS.

Some of our pharmacies are experiencing system connectivity interruptions that we are actively working to resolve. However, our pharmacies can continue filling prescriptions during this period.If a customer is being told that their prescription cannot be filled, that is not accurate and they should contact us directly at 1-800-SHOP-CVS so that we can follow up.

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