H&R Block customers experiencing stimulus payment delays

Stimulus payment confusion

HUNTSVILLE, Ala. (WAFF) -The IRS and the Treasury Department began issuing the latest round of stimulus payments last week.

Multiple viewers Monday night tell us some of these payments are not ending up in their bank accounts.

We talked with an IRS representative. She tells us this is an issue the agency is looking into.

“It’s frustrating but it’s also scary. If this is deposited into somebody else’s account does that mean we’re not going to get a check,” Chelsea Johnson, who lives in Huntsville, said.

Johnson tells us she got the first payment in the spring with no issues. But when she went to the IRS site to track this stimulus check, that wasn’t the case.

“It showed the current check was going to be deposited or is going to be deposited today January 4, and it shows a completely different bank account. And it is not my bank account,” Johnson said.

But could be this be the reason the money isn’t in her hands?

H&R Block posted on Facebook, alerting customers of a delay receiving their stimulus checks due to 2019 filing.
H&R Block posted on Facebook, alerting customers of a delay receiving their stimulus checks due to 2019 filing. (Source: WAFF)

Monday night H&R block posted on Facebook saying in part “If you took a Refund Transfer, it may be reflecting that account number. Check your 2019 return to confirm.”

Jessa Jackson is in the same boat.

Jackson tells us the account number on her stimulus payment also matches the H&R account number.

The big question now, when will this money make it into their hands?

“That is very worrisome and is kind of eye opening for that as well that there are so many people in this community that are banking on this so they can make the rest of their rent payment, so they can get groceries for their children and that are really needing that,” Jackson said.

if you don’t receive money this time when you should, you’ll be eligible to get that money on your tax return.

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