Governor Bob Riley and other officials celebrated the grand opening of the new Verizon Wireless call center and state headquarters in Huntsville. The $44 million facility is expected to bring 1,300 new jobs to the local economy.
Governor Riley announced in September 2006 that Huntsville had won the economic development project.
"This is a tremendous boost to our state on both the job and capital investment fronts, from a solid company that's already very well-established here in Alabama," said Governor Riley. "Anytime a company like Verizon Wireless expands a major part of its operations into yet another corner of your state - with over a thousand new jobs - the impact on the local economy, as well as the community, is going to be significant. We're grateful for Verizon Wireless' presence here in Alabama and are looking forward to building on that relationship as we welcome this new call center to our great state."
The 152,000-square-foot call center is located at Thornton Research Park and is currently staffed with more than 500 employees.
The next class of more than 100 new hires will join the company in November. Jobs housed in the facility include: customer service representatives and supervisors, tech support, government customer service teams and corporate sales employees. Once the center is fully staffed, the company anticipates being ranked among the top 10 largest private employers in the Huntsville region.
Verizon Wireless has a strong presence in Alabama, with more than 1,000 employees. The company operates 20 Communications Stores and seven Circuit City "store within a store" locations.
"Verizon Wireless' focus is providing customers with the best, most reliable nationwide wireless network and customer service in the industry," said Jeremiah Knight, director of Customer Service for the Huntsville Call Center. "This new center will help us to deliver on that promise as we continue to achieve rapid customer growth and focus on providing the best possible experience for existing customers and the new ones we plan to add this year nationwide."