- Video Gallery
To call the National Passport Information Center (NPIC), use the numbers below:
If you have a travel emergency, please call the National Passport Information Center to speak to a Customer Service Representative.
Telephone Number: 1-877-4USA-PPT (1-877-487-2778)
TDD/TTY: 1-888-874-7793. Telephone number for customers with telecommunication devices for the hearing impaired
Customer Service Representatives and Operators for TDD/TTY are available Monday-Friday, 8 a.m. to 8 p.m., Eastern Time, excluding federal holidays.
Automated Information available 24 hours a day, 7 days a week. If you have a travel emergency, please call the Center to speak with a customer service representative.
E-mail may be sent to NPIC by completing a general inquiry or status of pending application form through the links below. If you would like to email the National Passport Information Center for a general question regarding passports, click here.
If you have already applied for a U.S. passport and would like to know the status of your application by email, click here.