Scam alert for Huntsville Utilities customers - WAFF-TV: News, Weather and Sports for Huntsville, AL

Scam alert for Huntsville Utilities customers

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Huntsville Utilities warns customers about phone scam. (Graphic: MGN Online) Huntsville Utilities warns customers about phone scam. (Graphic: MGN Online)
HUNTSVILLE, AL (WAFF) -

Huntsville Utilities are warning customers about a phone scam.

According to Huntsville Utilities, a caller claims to be an employee of the utility company and threatens to disconnect service if the victim doesn't pay over the phone or with a prepaid debit card. The caller then asks victims to call a toll-free number to make a payment over the phone.

Huntsville Utilities officials advise residents to ask for the name and contact information of anyone claiming to represent the company.

For questions about the status of an account or to report a suspicious call from people claiming to be with Huntsville Utilities, call 256-535-1200.

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