Officials with the city of Tuscaloosa are trying to figure out why their emergency alert system didn't notify anyone of the EF-1 tornado that touched down April 28.
City officials tell FOX6 News their alert system didn't sent out text messages or make automatic calls to the 25,000 people registered for the service. The city contracted the work through Blackboard Connect.
The city says their system should send out alerts whenever the National Weather Service issues warnings. As a result, the city says one of their employees will now manually enter the information so the alerts are blasted out to those signed up for the service. The city is working with Blackboard Connect to reolve the problems.
The system was first tested during January's winter storm. Tuscaloosa officials stress that residents should always have more than one way to receive severe weather alerts.
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