Huntsville Utilities phone scam resurfaces - WAFF-TV: News, Weather and Sports for Huntsville, AL

Huntsville Utilities phone scam resurfaces

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Contact Huntsville Utilities directly to verify account status and report possible scams - 256-535-1200. Contact Huntsville Utilities directly to verify account status and report possible scams - 256-535-1200.
HUNTSVILLE, AL (WAFF) -

Huntsville Utilities customers are reporting another round of attempted phone scamming.

Officials with Huntsville Utilities said customers are receiving calls from someone claiming to represent the company, threatening disconnection of service if the victim does not immediately pay over the phone or via pre-paid debit card.

The caller asks the customer to call a toll-free number to make payment. Some of the fraudulent callers' origin numbers are reportedly local, but each attempt reportedly asks customers to call an out-of-state number.

Huntsville Utilities reminds customers to always ask for specific information from anyone claiming to represent the company, such as their name and company contact information.

Customers are also welcomed to call Huntsville Utilities directly to verify account status and report suspicious contact. The number to call is 256-535-1200.

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