Going postal: business owner has trouble getting mail on time - WAFF-TV: News, Weather and Sports for Huntsville, AL

Going postal: business owner has trouble getting mail on time

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A business owner couldn't get his mail consistently delivered. A business owner couldn't get his mail consistently delivered.
HUNTSVILLE, AL (WAFF) -

Having your mail delivered on-time is one of those things you might take for granted, but not for one Valley business owner. He has been scratching his head over some confusion with the Postal Service.

Bill Sewell is the owner of the Sparkle Express Car Wash on Moores Mill Road. His mailbox is located in the parking lot of the nearby Kroger. Lately he's been noticing late mail.

"Mail trucks, I'm told, are right-hand drive, so they have to come in this way to get to my box. If there's a car parked there, I was informed they can't make a sharp enough left turn. One or two days a week, I get a ‘blocked' message. It shows they tried to deliver this yesterday, and I get it two days late or maybe a day late," Sewell said.

Sewell wondered why the postal carrier can't just back up their truck a few feet, or get out of the vehicle and walk a few feet if their path is blocked.

"The Postal Service says don't back up unless you absolutely have to. [Walking] qualifies as a dismount and they have to pay extra every time a driver gets out of the truck," Sewell said.

He said the post office told him to put his box at a Sonic parking lot, some distance further away. After all this time, they are now suggesting he move his mailbox.

After speaking with the Postmaster serving Sewell's area, she said there had been a substitute driver filling in the last couple of months, which led to some miscommunication. She said that she and the regular driver will go to the location next week and find a better place for Sewell's mailbox.

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