Problems continue with insurance exchange website - WAFF-TV: News, Weather and Sports for Huntsville, AL

Problems continue with insurance exchange website

Many users have gotten this error page after trying to log onto the health care site. Many users have gotten this error page after trying to log onto the health care site.
ALABAMA (WAFF) -

You can now sign up for health coverage under the Affordable Care Act exchange program. The problem is, that might be easier said than done. One day into the enrollment period, the website continues to display error messages and glitches.

We tried to log onto the website, healthcare.gov, for over four hours. We never got through. This message was displayed though, "We have a lot of visitors on the site right now. Please stay on this page. We're working to make the experience better, and we don't want you to lose your place in line. We'll send you to the login page as soon as we can. Thanks for your patience!"

Alabama is one of over thirty states that elected not to set up their own state run exchange. That means the state operates under the federally run version. Some reports put the wait time to register for Alabama's healthcare exchange at over three hours.

The Department of Health and Human Services said that 2.8 million people visited the site Tuesday. The department declined to say how many people actually signed up.

Huffington Post reported that 81,000 people called the Affordable Care Act help hotline and that 61,000 people logged onto the online help chat forum. The White House said these numbers prove that people have an interest in the program.

The White House wants to enroll seven million people by the end of the first year. The open enrollment period will last through March 31st.

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