How to avoid a scam

  • Be wary of generic greetings. Be cautious of emails that use generic greetings such as "Dear [Company] Customer" instead of using the consumer's name.
  • Urgent appeals are a red flag. Cyber criminals will often try to trick the email recipient with authoritative, urgent subject lines or threats of penalty if personal or financial information isn't entered immediately.
  • Don't be quick to click. While the text in a link may look legitimate, consumers should verify a site's address before clicking. Consumers should inspect links by "hovering" over them and looking at the URLs to see if they look suspicious. If unsure, do not click the link – go directly to the company's website by typing it into the browser.
  • Keep up with your online accounts. Consumers should regularly log in to their online accounts to verify activity. Phishing scams will often attempt to scare consumers by presenting unusually large or small account balances or warnings that account information has been updated.

Information from Verizon Wireless. Read more tips here.