January 10, 2013 at 9:13 PM CST - Updated July 25 at 11:00 PM
So, all I see is a map. How does this work?
It's easy. Just think about all the small problems in your neighborhood – a big pothole, a burned out streetlight (or one that stays on all the time) or even houses that never mow their yards.
Then, find the spot on the map. Click on the map. Write up your problem.
From there, the problems automatically get reported to officials in the Tennessee Valley. Cities are signing up to have alerts and problems sent to them for repair.
The great thing about this service is that you can see how many people have reported the same problem – and how long its gone unfixed.
You can also report problems you see on your travels around the city. A bike lane too narrow? No speed limit sign? No sidewalk crossing? See, Click, Fix!
Here is why this new service helps get problems fixed:
• Empowerment. SeeClickFix allows anyone to report and track non-emergency issues anywhere in the world via the Internet. This empowers citizens, community groups, media organizations and governments to take care of and improve their neighborhoods.
• Efficiency. Two heads are better than one and 300 heads are better than two. In computer terminology, distributed sensing is particularly powerful at recognizing patterns, such as those that gradually take shape on a street. Besides, the government can't be in all places at all times (thankfully!). We make it easy and fun for everyone to see, click and fix.
• Engagement. Citizens who take the time to report even minor issues and see them fixed are likely to get more engaged in their local communities. It's called a self-reinforcing loop. This also makes people happy and everyone benefits from that.