Frequently Asked Questions

Insurance coverage is based on a person's individual policy.  The most accurate way to verify your insurance coverage is by referring to your policy manual or by calling your insurance company.  All Star Medical's billing office is local and willing to assist with any questions that you may have.  To reach our billing office, you may call (256) 534-5252 or (800) 827-1748.

Q.  What insurance policies does All Star Medical accept?

A.  We accept most major medical insurance policies including BCBS of AL and Medicare
     Our local billing office may verify your policy to ensure All Star Medical is in network.

Q.  What type of medical equipment does insurance cover?

A.  Although insurance policies vary, most insurance policies have coverage for the following:
     canes, walkers, wheelchairs, power chairs, scooters, hospital beds, oxygen,
     nebulizers, Cpap's and Bipaps, lift chairs, etc. Insurance covers most items with the
     exception of bath/safety items and medical supplies. However, the patient must have
     a diagnosis that qualifies the  patient for the equipment.

A.  Q. What is my out-of-pocket cost?

A.  Once the patient has met his/her deductible, primary insurance typically pays 80% of
     the cost, leaving the patient responsible for 20%. However, if the patient has a
     secondary insurance, the secondary insurance typically will pay the remaining 20%.